Contact

We’re here to help

For questions about your order, products, delivery, returns or anything else, please use the contact form below or email us at info@kaliskin.co.

We aim to respond to all enquiries within 1–2 working days.

Order enquiries

Please include your order number where possible so we can assist you more quickly.

Delivery issues

If your parcel is delayed, damaged or hasn’t arrived, please include your tracking number and any relevant information when contacting us.

Product issues

If an item arrives damaged, leaking or appears faulty, please contact us as soon as possible and include clear photos of the product and packaging so we can investigate.

Returns & refunds

For information regarding returns and refunds, please refer to our Returns & Refunds Policy.

Social media

You can also find us on Instagram at @kaliskinco. For order-specific enquiries or customer support, we recommend contacting us through this page or via info@kaliskin.co so your query can be properly tracked.

Thank you for shopping with Kali Skin Co. We genuinely value every order and will always do our best to resolve any issues as quickly and fairly as possible.